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Weber – Saint Gobain Uses SalesAchiever™ to Increase Quality Sales |
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The Millennium Bridge, Gateshead, is one of the many landmarks that use Weber Building Solutions to help with its construction
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Says John Welch, IT Manager at Weber Building Solutions, “We were using a bespoke software package to track projects and leads that came from our parent company, Weber France, but this required upgrading. We looked at four or five ‘off-the-shelf’ packages and decided to go with a product from SalesAchiever™, as this proved to be a quicker and more comprehensive solution, compared with upgrading our existing software.” |
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Weber Building Solutions is trialling a software product that will help its sales staff to further improve business relationships, become more customer-focused and ultimately increase quality sales.
SalesAchiever™ is a CRM (Customer Relationship Management) provider that offers SalesAchiever™ – the number one CRM software tool for the construction industry. It enables businesses to identify the key people in the project selling process that they should be spending their time with, ensuring a win for the
buyer as well as the software user.
The software maps the relationships between contractors, sub-contractors and merchants with projects, tenders and quotes, as well as monitoring competitor activity.
” SalesAchiever™ offers just what our sales teams need – the right balance between ease-of-use and having enough features to meet all their requirements ”.
“But where SalesAchiever™ really scored is with their levels of consultancy and support. The SalesAchiever™ team has been really helpful in training us and demonstrating how to get the best out of the CRM software.”
By the summer, all customer-facing staff at Weber Building Solutions will have
SalesAchiever™ installed on their computers, from on-the-road salesmen to
technical support staff. |
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For building facades Weber produce a large range of coloured one coat renders and External Wall Insulation (EWI) systems. Easy to use practical tile fixing adhesives and grouts are produced for every type of tiling application, including specialist materials for tanking and noise reduction.
The Weber construction mortar range includes many well known products such as Five Star, weber.tec, weber.cem and weber.
Cote providing tailored solutions for all markets including civil engineering, highways and airports. Weber has a philosophy of building ‘win win’ relationships and the potential to improve customer services, was a key factor in the decision to select SalesAchiever™ as their CRM solution. SalesAchiever™ is the leading CRM in the construction industry |
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We now have excellent visibility of our customers, their projects and our activities and interaction with them” says Business Unit Manager, John Keble. “All Weber salesmen now use PSA as their diary to plan their calls and also assess the value of potential business.
Product and pricing information has been loaded into SalesAchiever™, so that completely paperless customer quotes can easily be generated and sent online
as an additional demonstration of Weber’s commitment to open business relationships, they have adapted their ISO 9001 Complaints Procedure to run on PSA - SalesAchiever™. |
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The Ice Bar, Four Seasons Hotel, Dublin:
All tiling and finishes applied with Weber Systems |
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“Any complaint is entered on the system by the person that receives it, in the offices or in the field, thus giving instant visibility throughout the organisation. Communication errors are eliminated and any problems or issues are highlighted, ensuring quick and efficient resolution. Weber’s latest application with SalesAchiever™, is direct targeted marketing for special promotions and providing customers with the latest information.
At the
recent Social Housing Conference in Harrogate, all relevant customers and contacts were easily selected and invited to attend the show and visit the Weber stand – Many actually then came to the show with project documents to discuss with the Weber team – Yet another side benefit from selecting SalesAchiever™. |
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Europe: +44 203 239 3369
North America: +1 800 915 3597
info@SalesAchiever™.com
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www.netweber.co.uk
Telephone: 0870 333 0070
Fax: 01525 718 988
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