Through their own marketing activity and lead purchasing the Company take in up to 750 electronic project leads every week. These are all filtered into SalesAchiever™ and allocated to the salesmen for selection and follow up, to get the products specified.
The sales team use SalesAchiever™ as their daily diary and as leads come in, they are linked to their accounts, opportunities and the appropriate products with their detailed specification. All sales activity including field sales calls, telephone and email contacts, plus support mailings and their responses are also entered into the system. Steve Lewis, Sales Office Manager says “the effect of SalesAchiever™ on our business has been fantastic, everybody is able to see all possible information and history of our accounts and potential projects.
This also ensures that contractors enquiries are matched to the correct specification and that the correct product is quoted, so that it can be followed through to a successful sale”. Steve adds “Additionally SalesAchiever™ can be developed and modified, usually by ourselves, to suit changing market and company developments.
You do not just have what you get out of the box - as you do with CRM software resellers ”. |
